At cata4d, your privacy is more than a legal obligation — it is our sincere commitment. This document clearly and transparently explains how we collect, use, store, and protect the personal data of every member on our platform.
Six core pillars that shape our approach to data protection and player privacy.
All data transmitted between your device and cata4d servers is protected by bank-grade 256-bit SSL encryption. No third party can intercept or read your information while it is in transit.
Your personal data is stored on servers protected by strict access controls, multi-layered firewalls, and continuous 24/7 monitoring. Only authorised personnel may access that data.
Cata4d never sells, rents, or provides your personal data to advertisers, marketing companies, or other third parties for commercial purposes without your explicit consent.
You have the full right to access, correct, transfer, or request the deletion of your personal data. Your request will be processed within 14 working days.
All data handling practices at cata4d fully comply with Malaysia's Personal Data Protection Act 2010. We continuously stay up to date with the latest developments in data protection regulations.
In the event of any security incident involving your data, cata4d will notify you within 72 hours in accordance with our established incident response procedures.
Important Note: This Privacy Policy applies to all cata4d services, including the website, iOS and Android mobile apps, and all our official communication channels. By using the cata4d platform, you agree to the practices described in this document.
Cata4d values the privacy of every player who trusts our platform. As an online gaming platform operating in Malaysia, we understand how important digital trust is — especially when it involves your personal and financial information.
This Privacy Policy is designed to give you a clear and transparent overview of how we handle your personal data — from the moment you register through to every feature you use on the cata4d platform. We avoid complex language and confusing legal jargon because we want you to truly understand your rights and the protections you have.
This document complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and is continuously updated to reflect changes in law, technology, and industry best practices.
Cata4d only collects data that is strictly necessary to provide you with a safe, fair, and high-quality service. The following are the categories of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Identity | Full name, date of birth, ID card number | Mandatory (KYC) |
| Contact | Phone number, email address | Mandatory |
| Financial | Bank account number, transaction records | Mandatory (deposit/withdrawal) |
| Technical | IP address, device type, web browser | Automatic |
| Usage | Game history, game preferences, activity logs | Automatic |
| Communications | Support chat records, emails, feedback | Based on interactions |
cata4d practices the principle of minimum data collection — we do not collect data beyond what is required to deliver our services. If a piece of data is not needed, we will not ask for it.
Your personal data is collected through the following channels:
The data we collect is used solely for legitimate, stated purposes. The following are the primary purposes for which your personal data is used on the cata4d platform:
cata4d will not use your data for any purpose not stated in this Privacy Policy without first obtaining your renewed consent.
Cata4d does not sell your personal data. However, in certain situations, we may share data with carefully selected third parties, namely:
All third parties we work with are bound by strict data protection agreements and are audited regularly to ensure compliance with the security standards we set.
The security of your data is our top priority. The protective measures we employ include:
Our data retention periods are as follows: active account data is kept for the duration of membership; financial transaction data is retained for a minimum of 7 years as required by law; closed account data is retained for 5 years after closure before being securely deleted.
The cata4d platform uses cookies and similar tracking technologies to enhance your experience. We use three types of cookies:
You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the cata4d platform.
As a cata4d player, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010:
You have the right to request a copy of all personal data we hold about you.
You may request the correction of inaccurate or incomplete data at any time.
You may request the deletion of your data, subject to legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer.
You may request that we restrict the processing of your data under certain circumstances provided by law.
To exercise any of the rights above, please contact our customer support team via the in-platform live chat. All requests will be processed within 14 working days from the date of receipt.
The cata4d platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors under the age of 18.
If we discover that we have inadvertently collected personal data from a minor, we will immediately take the following steps:
If you believe that your child or an underage dependent has registered on our platform, please contact our support team immediately.
In certain circumstances, your personal data may be processed or stored outside Malaysia — for example, by cloud infrastructure service providers operating across multiple locations.
When this occurs, cata4d ensures that:
The cata4d platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies solely to the cata4d platform and does not cover the privacy practices of any external websites or services you may access through those links.
We encourage you to read the Privacy Policy of each website or service you visit separately. cata4d is not responsible for the privacy practices of third parties.
Cata4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in law, technology, or our business practices. When material amendments are made, we will:
Continued use of the cata4d platform after any amendment takes effect constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
Our Data Protection Officer (DPO) team is ready to assist and will respond within 5 business days for general inquiries, and 14 business days for formal requests relating to personal data rights.
cata4d is committed to handling every privacy-related complaint with seriousness and professionalism. Your satisfaction and trust are our top priority.
Your data is fully protected at cata4d. Register today and enjoy a safe, fair, and responsible gaming experience alongside more than 500,000 loyal members across Malaysia.